Khetly Technologies Pvt. Ltd. (“we”, “our”, “us”) operates the Khetly mobile application and website (collectively, the “Platform”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
Personal Information
- Name
- Mobile number (for login/OTP verification)
Location Data
- GPS location (with permission)
- Manually entered location
User Content
- Voice notes uploaded by users
- Photos/images (for crop disease detection)
Device & Usage Data
- App usage behavior
- Device information
- Log data and analytics
Storage Access
- Access to local storage (only to upload/select images or files)
2. How We Use Your Information
- We use your data to:
- Provide crop advisory services
- Analyze images for disease detection
- Share weather updates and mandi prices
- Improve app performance and user experience
- Connect users with dealers
- Respond to user queries and support
3. Important Disclaimer
- Khetly provides agriculture-related recommendations only.
- We do not guarantee accuracy or results.
- Farming outcomes depend on multiple external factors.
- Users should use their own judgment or consult experts.
- Khetly is not liable for any loss or damage arising from use of the Platform.
4. Data Sharing
- We do not sell your personal data.
- We may share data with:
- Trusted service providers (cloud hosting, analytics)
- Government authorities if required by law
5. WhatsApp Integration
If you interact via WhatsApp: Your messages may be processed to provide services; we do not control WhatsApp’s own privacy practices.
6. Data Storage & Security
Your data is stored on secure cloud servers, and we use reasonable security measures to protect data. However, no system is 100% secure.
7. Data Retention
We retain data as long as necessary for service. You may request deletion (see Section 10).
8. Children Policy
- Khetly is not intended for users under 18 years of age.
- We do not knowingly collect personal data from minors.
- If we become aware that such data has been collected, we will delete it immediately.
9. Jurisdiction
This Platform is intended for users in India only. Governed by Indian laws.
10. Your Rights
- You can:
- Request access to your data
- Request correction or deletion
- Contact us for any privacy concerns: Khetlydotcom@gmail.com
11. Updates to Policy
We may update this Privacy Policy from time to time. Users are advised to review it periodically.
12. Consent
By using Khetly, you consent to the collection, use, and processing of your information as described in this Privacy Policy.
13. App Permissions
- Khetly may request the following permissions:
- Location: To provide weather updates and location-based advisory
- Storage: To upload/select images for crop disease detection
- Microphone: To enable voice-based queries and interactions
- Permissions are only used to improve user experience and are not misused.
14. Account Deletion
Users can request deletion of their account and data by emailing Khetlydotcom@gmail.com. We will process deletion requests within 7 working days.
15. Grievance Officer
- For any complaints or concerns regarding data or services, you may contact:
- Grievance Officer: Khetly Support Team
- Email: Khetlydotcom@gmail.com
- Response Time: Within 72 hours
